#NetzAmbulanz: Immediate help in case of attacks

From the fall semester of 2022, all employees of the University of Bern will have access to the #NetzAmbulanz emergency help service from #NetzCourage free of charge. The #NetzAmbulanz can be called upon in the event of hate speech that is related to work at the University of Bern. Support may include the following:

  • Contact point in case of digital violence around the clock.
  • Monitoring social media (Facebook, Twitter, Instagram, Youtube) and dark social (Telegram)
  • Taking over accounts in the event of violent attacks, "cleaning" profiles (blocking, deleting), always with guaranteed confidentiality
  • Contacting perpetrators if necessary
  • Psychosocial counseling, coping strategies, psychological hygiene for victims
  • Report posts on Facebook / Twitter in a coordinated manner, have hate speech removed
  • Organize counter-speech and implement in a coordinated manner / Lovestorms
  • If necessary, documentation of entire shitstorms that can be used in court
  • Assessment of the legal situation together with the legal service of the University of Bern

Procedure and contact:

If you want to take advantage of the support of #NetzAmbulanz, contact #NetzCourage directly by mail: hallo@#NetzCourage.ch or by phone via 044 202 00 22 (also possible via WhatsApp message).

NetzAmbulanz will get back to you as soon as possible.